Terms of Service

Version 1.0 · Effective June 1, 2026

This is the current Terms of Service. The frozen version that the Red Thread Android app links to is /legal/v1.0/terms.

These Terms of Service ("Terms") form a binding agreement between you and Red Thread, operated by kobbo, based in New Jersey, United States ("we", "us"). They govern your use of the Red Thread mobile application and the website at redthread.social (together, the "Service").

By creating an account or otherwise using the Service, you agree to these Terms. If you don't agree, don't use Red Thread.

Heads-up. These Terms include an arbitration agreement and a class-action waiver (Section 14). Read those sections carefully, they affect how disputes between you and Red Thread are resolved.

Contents

1. Eligibility

2. Your account

3. The Service and the judge mechanic

Red Thread surfaces candidate pairs to the community, who vote on whether each pairing makes sense. When enough yes votes accumulate and both daters opt in, a chat opens. The full mechanic is documented at redthread.social/how-it-works.

By using the Service you understand that:

4. Your content and license

"Your Content" means anything you submit to Red Thread: photos, profile text, judge bio, messages, votes, reports, anything you send through the contact form, and anything else you post or transmit through the Service.

You retain ownership of Your Content. Red Thread does not claim ownership of your photos, your bio, or your messages.

To run the Service, you grant Red Thread a worldwide, non-exclusive, royalty-free, transferable, sub-licensable license to host, store, reproduce, display, modify (for formatting and moderation purposes), and distribute Your Content on the Service, for the limited purpose of operating, providing, and improving Red Thread. This license lasts only as long as Your Content is on the Service and ends when you delete that Content or your account, except as needed to comply with law, defend a legal claim, or as preserved in encrypted backups that rotate out within 90 days.

You represent that:

5. Acceptable conduct

Use Red Thread the way you'd want others to use it. Be honest in your profile, vote in good faith as a judge, treat conversations with respect, and don't try to break the system. Specific community expectations live in our Community Guidelines.

6. Prohibited behavior

You may not:

7. Enforcement, suspension, and termination

We may issue warnings, temporarily suspend, or permanently terminate any account that violates these Terms or the Community Guidelines, with or without prior notice. We may also remove Content that violates the rules. For severe violations, especially anything endangering minors, threats of violence, or coordinated abuse, we will act immediately and may cooperate with law enforcement.

You may terminate your account at any time by deleting it from inside the app or by using the web deletion form. After deletion we keep the limited records described in the privacy policy retention section.

8. Safety, off-platform meetings, and your responsibility

Red Thread is a service for meeting people. Once you start talking to a match, and especially if you decide to meet in person, you are responsible for your own safety. We do not conduct background checks on users.

You agree:

9. Purchases (when offered)

The Service is currently free to use. If we introduce paid features in the future, additional terms specific to those features will be presented and accepted at purchase. Refunds for purchases made through the Google Play Store or the Apple App Store are handled by those platforms under their respective policies.

10. Third-party services

Red Thread runs on top of services from Google (Firebase, Cloud Storage, Cloud Vision, Cloud Functions, FCM, Play Integrity) and relies on FormSubmit for our website forms. Your interaction with those services through Red Thread is also governed by their respective terms. We are not responsible for third-party services we link to or that other users link to from inside the Service.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, RELIABILITY, OR QUALITY OF ANY CONTENT OR INFORMATION AVAILABLE THROUGH THE SERVICE, INCLUDING ANYTHING POSTED OR SAID BY OTHER USERS. MATCH OUTCOMES ARE NOT GUARANTEED.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RED THREAD, KOBBO, OR THEIR OFFICERS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SERVICE.

IN NO EVENT WILL OUR TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN THOSE JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

13. Indemnification

You agree to indemnify, defend, and hold harmless Red Thread, kobbo, and their officers, employees, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, Your Content, or your breach of these Terms.

14. Dispute resolution and arbitration

14.1 Informal resolution

Before filing a formal claim, you agree to first contact us at legal@redthread.social and try to resolve the dispute informally for at least 30 days.

14.2 Binding arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will be held in the state of New Jersey, United States, or such other location as the parties agree. Judgment on the arbitrator's award may be entered in any court having jurisdiction.

14.3 Class action waiver

You and Red Thread each agree that any dispute will be resolved only on an individual basis and not on a class, consolidated, or representative basis. The arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of representative or class proceeding.

14.4 Opt-out

You may opt out of this arbitration agreement by sending written notice to legal@redthread.social within 30 days of first accepting these Terms. The notice must include your account email and a clear statement that you opt out of arbitration.

14.5 Exceptions

Either party may bring claims of intellectual property infringement, or seek injunctive relief in a court of competent jurisdiction for misuse of the Service, outside of arbitration. Either party may also bring qualifying claims in small-claims court.

15. Governing law

These Terms are governed by the laws of the State of New Jersey, United States, without regard to its conflict of laws rules. Subject to Section 14 (Arbitration), any judicial action arising under these Terms will be brought exclusively in the state or federal courts located in New Jersey, and you consent to the personal jurisdiction of those courts.

16. Changes to the Terms

We may update these Terms from time to time. Material changes are accompanied by a version bump and a frozen snapshot at /legal/v{version}/terms. When a material change happens, we will notify you in-app and give you a chance to review and re-accept before the new version takes effect.

Continued use of the Service after the effective date of a new version constitutes acceptance of the updated Terms.

17. General terms

18. Contact